Privacy Policy
As of 09/2025
We take data protection seriously
The protection of your privacy when processing personal data is an importantconcern for us. When you visit our website, our web servers store the IP of yourinternet service provider, the website from which you visit us, the web pagesyou visit on our website and the date and duration of the visit as standard. Thisinformation is absolutely necessary for the technical transmission of the webpages and secure server operation. A personalised evaluation of this data doesnot take place.We will only use your data to process your request. Your data will be treated asstrictly confidential. It will not be passed on to third parties.
Responsible:
ETL Metternich Ritscher & Colleagues GmbH
Undsöldstraße 2
80538 Munich
Phone: 089 9042366-70
Fax: 089 9042366-77
Email: office@etlehel.de
Personal data:
Personal data is data about your person. This includes your name, address ande-mail address. You also do not have to disclose any personal data in order tovisit our website. In some cases, we need your name and address as well asother information in order to provide you with the requested service.The same applies in the event that we supply you with information material onrequest or when we answer your enquiries. In these cases, we will always pointthis out to you. Furthermore, we only store the data that you have transmittedto us automatically or voluntarily.When you use one of our services, we generally only collect the information thatis necessary to provide you with our service. We may ask you for additionalinformation, but this is voluntary. Whenever we process personal data, we do soin order to provide you with our service or to pursue our commercial objectives.
Contact:
When contacting us (e.g. via email or telephone), the information of theinquiring persons is processed insofar as this is necessary to answer the contactrequests and any requested measures.
The response to contact requests in the context of contractual or pre-contractualrelationships is made in order to fulfil our contractual obligations or to respondto (pre)contractual requests and otherwise on the basis of the legitimateinterests in responding to the requests.
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Types of data processed: inventory data (e.g. names, addresses), contactdata (e.g. e-mail, telephone numbers), content data (e.g. entries in onlineforms).
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Affected persons: Communication partner.
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Purposes of processing: contact requests and communication.
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Legal basis: Contract fulfilment and pre-contractual enquiries (Art. 6 para.1 lit. b. GDPR), Legitimate Interests (Art. 6 para. 1 lit. f. GDPR).
Automatically saved data:
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us.
Theseare:
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Date and time of the request
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Name of the requested file
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Page from which the file was requested
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Access status (file transferred, file not found, etc.)
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Web browser and operating system used
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Complete IP address of the requesting computer
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Data volume transferred
This data is not merged with other data sources.
The processing is carried out inaccordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interestin improving the stability and functionality of our website.For reasons of technical security, in particular to defend against attemptedattacks on our web server, this data is stored by us for a short period of time. Itis not possible for us to draw conclusions about individual persons on the basisof this data. After seven days at the latest, the data is anonymised by shorteningthe IP address at domain level, so that it is no longer possible to establish a linkto the individual user. The data is also processed in anonymised form forstatistical purposes; it is not compared with other data or passed on to thirdparties, not even in extracts.
Cookies:
When you visit our website, we may store information on your computer in theform of cookies. Many cookies contain a so-called cookie ID. A cookie ID is aunique identifier of the cookie. It consists of a string of characters by whichInternet pages and servers can be assigned to the specific Internet browser inwhich the cookie was stored. This enables the visited Internet pages and serversto distinguish the individual browser of the data subject from other Internetbrowsers that contain other cookies. A specific internet browser can berecognised and identified via the unique cookie ID.Through the use of session cookies, the controller can provide the users of thiswebsite with a user-friendly service that would not be possible without thesetting of cookies. Without consent, we only use technically necessary cookieson the legal basis of legitimate interest pursuant to Art. 6 (1) lit. f GDPR.
Security:
We have implemented technical and administrative security measures to protectyour personal data against loss, destruction, manipulation and unauthorisedaccess. All our employees and service providers working for us are bound by theapplicable data protection laws.Whenever we collect and process personal data, it is encrypted before it istransmitted. This means that your data cannot be misused by third parties. Oursecurity measures are subject to a continuous improvement process and ourdata protection statements are constantly being revised. Please ensure that youhave the latest version.
Privacy Policy
As of 09/2025
Rights of data subjects:
You have a right to information, correction, deletion or restriction of theprocessing of your stored data at any time, a right to object to the processing aswell as a right to data portability and to lodge a complaint in accordance withthe requirements of data protection law.
Right to acess:
ou can request information from us as to whether and to what extent weprocess your data.
Right to rectification:
If we process your data that is incomplete or incorrect, you can request that wecorrect or complete it at any time.
Right to erasure:
You can demand that we delete your data if we process it unlawfully or if theprocessing disproportionately interferes with your legitimate interests inprotection. Please note that there may be reasons that prevent immediatedeletion, e.g. in the case of legally regulated retention obligations.Irrespective of the exercise of your right to deletion, we will delete your dataimmediately and completely, insofar as there is no legal or statutory obligationto retain data in this respect.
Right to restriction of processing:
You can request us to restrict the processing of your data if.
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You dispute the accuracy of the data for a period of time that allows us toverify the accuracy of the data.
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the processing of the data is unlawful, but you refuse erasure and insteadrequest restriction of the use of the data,
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we no longer need the data for the intended purpose, but you still needthis data to assert or defend legal claims, or
you have objected to the processing of the data.
Right to data portability: You may request that we provide you with the data you have provided to us in astructured, commonly used and machine-readable format and that you maytransfer this data to another controller without hindrance from us, provided that
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we process that data on the basis of consent given by you, which may berevoked, or for the performance of a contract between us; and
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this processing is carried out with the aid of automated procedures.If technically feasible, you can request us to transfer your data directly toanother data controller.
Right of object:
If we process your data for legitimate interest, you can object to this dataprocessing at any time; this would also apply to profiling based on theseprovisions. We will then no longer process your data unless we can demonstratecompelling legitimate grounds for the processing which override your interests,rights and freedoms, or the processing serves the assertion, exercise or defenceof legal claims. You may object to the processing of your data for the purpose ofdirect marketing at any time without giving reasons.
Right of appeal:
If you are of the opinion that we are violating German or European dataprotection law when processing your data, please contact us so that we canclarify any questions. Of course, you also have the right to contact thesupervisory authority responsible for you, the respective state office for dataprotection supervision.If you wish to exercise any of these rights against us, please contact our dataprotection officer. In case of doubt, we may request additional information toconfirm your identity.
Changes to this privacy policy:
We reserve the right to change our privacy policy should this be necessary dueto new technologies. Please ensure that you have the latest version. Iffundamental changes are made to this privacy policy, we will announce them onour website.